About Us

Business Phone Systems

 What we do:

We provide Internet and VoIP solutions from our HQs in Akron, OH and
support clients throughout Ohio, Florida and Texas. Our experts listen
to you, assess your business needs and design a solution that aligns
with your objectives and budget. Our clients like us because we help
them optimize their businesses with our telecom systems and services.

Our customers:

  1. Want solutions that work
  2. Want a hassle-free experience
  3. Want exceptional value for their telecom investment
  4. Want personalized customer support and hands-on service
  5. Want a local company with local tech support experts

Our Solutions:

  1. Cloud-Based Phone Systems from 3CX and Yealink
  2. Internet & Phone Service from multiple carriers
  3. Routers, Switches, Wi-Fi and SD-WAN from the top providers

TELECOM EXPERTS and 3CX ADVANCED CERTIFIED

While we have extensive networking experience required to provide
reliable VoIP, we are not an IT company. We have been a 3CX Platinum
Partner since 2012 and work with your IT team as needed. Kirk
Hendrickson is the owner of Telecom Assurance and has 31 years of
experience. Kirk is supported by three engineers, each with 25+ years
of experience in voice and data networking.

Making it all make sense.

We offer a wide range of services to meet every type of need.
While we have extensive networking experience required to provide reliable VoIP we are not an IT company. We are uniquely positioned to offer only the telecom solutions you need; as an adjunct to your IT team. Our HQ’s and service desk are based in Akron, OH. Our engineers cover all of Ohio and we remotely support clients located across the US with dispatching of local support partners as needed.

OUR MISSION:

is to provide voice and data solutions that are smart, reliable and affordable. We help clients make informed decisions about their telecom products and services by providing expert, unbiased advice without a sales pitch.

Sincere

We are candid with our clients and ourselves. We tell the truth, as we understand it, without exaggeration or oversimplification. We make good promises, and if necessary, go to great lengths to keep them.

Competent

We hire accomplished people who are passionate about improving themselves and our company. We invest in training, learning and succeeding together.

Reliable

We implement processes and service offerings designed to sustain recurrent profitability and enthusiastic client references. We analyze our key metrics to tell us how we’re doing and adjust as needed.

Focused

We recognize that it is easier to be trusted in a specific area than a broad one, so we are careful not to overextend ourselves. This helps us be the best 3CX service provider in Ohio, Florida and Texas.

Simple

We provide customized telecom services that enable our clients to simplify and enhance their business operations. This enables our clients to focus their attention on their core business objectives instead of diverting their energy to deal with telecom or internet issues.

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help. 
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